Posts Tagged ‘Search Marketing (PPC)’

April 17th, 2008

Google trades marks

So Google is planning to relax its current restrictions and allow keyword advertisers to bid for trademarks and brand names belonging to other companies, including competitors. This means that Company A can bid for keyword searches on Company B - and display an ad in search returns for Company B’s name. Clearly this raises issues for both consumers and company lawyers.

From the consumer perspective, it seems slightly odd that Google is going down this route. One of Google’s stated missions is to “organize the world’s information and make it universally accessible and useful”. Serving up the wrong brand terms against specific brand name searches could cause confusion and even lead some consumers to adjust their respect for the integrity of Google’s search processes.

As far as I can ascertain (and I’m no lawyer), the legal position is complicated. Google is using trademarked terms in its search algorithm. The issue is whether or not a company can prove that there has been a trade mark infringement or passing off. Under the terms of trade mark law this occurs where you use someone else’s name so as to capitalise on their goodwill. For this to apply you have to be actually displaying the name – when the law was drafted the concept of google ad word searching could not possibly have been imagined.

Assuming that Google has not made this move to stimulate mass class actions, it must have done its legal homework and be confident that no case for trademark infringement can be brought against it. It is interesting that these issues are emerging faster than the case law. It may be that that the law itself has to change and that can only come if advertisers feel they are being sufficiently disadvantaged to make them consider lobbying. In the meantime, consumers will have to get used to searching for one thing and being served another - certainly as far as paid search goes.

March 23rd, 2007

Google tests Pay per Action

Google is running a beta test to trial ‘Pay per Action’ advertising. To date, many advertisers will associate Google with the pay per click (PPC) model. Pay per click was in itself a big advancement on the traditional CPM (paying for audience eyeballs, rather than response), but paying for an advertiser-nominated action is a mighty breakthrough for direct selling advertisers.

The traditional advertising model run by TV, radio, press and outdoor, as well as direct mail is based around buying what is in effect a viewing by the target audience. But nothing more. The risk beyond that lies entirely with the advertiser. What’s amazing about pay per click this that you don’t pay simply for the privilege of being seen, you pay when people act upon your message and click through to your site. Google* shares the risk of getting a response with the advertiser. Google’s Pay per Action model takes this sentiment even further, you don’t pay to be seen and you don’t even pay to get a click through. You only pay when your visitor performs a nominated action like submitting their email address, signing up for a newsletter, becoming a lead, or even a customer. This is without doubt great news for all direct selling advertisers and to some degree a nail in the coffin of the traditional advertising model.

You may be asking, “How do the financials work, for Google and for me?”. Well you’ll still effectively have to bid (on the content network) for the action that delivers your sale. Of course other advertisers will also be bidding for their sales at the same time. Google will have estimated that the financial yield for getting people to bid for actions may well be higher than the yield from allowing them to bid for clicks. Of course, if they weren’t sure this beta test will allow them to find out.

Whether or not we see Google making Pay per Action a mainstream product may well depend on how this test works for Google as well as how it works for online advertisers.

*And of course, all the other pay per click suppliers